Just like our probiotics, we are committed to ensuring your order reaches you promptly and safely. Here’s everything you need to know about our shipping process.

  • 1

    ENJOY FREE USA SHIPPING ON ORDERS OVER $50 + ALL SUBSCRIPTION ORDERS

  • 2

    YOUR ORDER WILL BE PROCESSED WITHIN 1 BUSINESS DAY

  • 3

    SHIPPING SPEED IS 3-7 DAYS THROUGHOUT CONTINENTAL USA

International shipping is now LIVE!

Yes, international shipping is now live with MIOME! A few things to know:

  • Order limit: Up to 3 boxes per order due to customs limits. We recommend 2 or 3 boxes since shipping cost only minimally changes between quantities and it gives you a 2–3 month supply. Our quarterly subscription is another great option as it saves you 30%.
  • Shipping & duties: Cost is calculated at checkout and already includes any duties or taxes for your country, so there are no surprise fees on arrival.
  • 8-week satisfaction program: If MIOME doesn't work for you, we'll refund up to 2 boxes with no need to send anything back (returnless refund). Refunds cover product cost only, not shipping.

Other Questions

After your order is shipped, you will receive a tracking number via email. Use this number on our carrier’s website to track your package.

While we strive to ensure timely delivery, unforeseen circumstances can cause delays. Please contact our customer support if your order hasn’t arrived within the expected time frame.

If you need to update your shipping address, please contact our customer support as soon as possible. We’ll do our best to accommodate your request if the order hasn’t been processed yet.

If your package is lost or arrives damaged, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order.