Just like our probiotics, we are committed to ensuring your order reaches you promptly and safely. Here’s everything you need to know about our shipping process.
Do you ship outside the USA?
Currently, we do not ship outside the USA. However, we are looking to expand to select international destinations soon. In the meantime, you can access our products using MyUS.com, a reliable service that forwards packages from the USA to international addresses - currently servicing over 220 countries.
Other Questions
After your order is shipped, you will receive a tracking number via email. Use this number on our carrier’s website to track your package.
While we strive to ensure timely delivery, unforeseen circumstances can cause delays. Please contact our customer support if your order hasn’t arrived within the expected time frame.
If you need to update your shipping address, please contact our customer support as soon as possible. We’ll do our best to accommodate your request if the order hasn’t been processed yet.
If your package is lost or arrives damaged, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order.